Returns Policy

 

At Cardboard Box Shop we offer a 100% satisfaction guarantee. If you are not completely happy with your product, please contact our sales team who will be able to assist you further. You can return your items to us within 7 days and a refund will be offered upon the safe return of the goods. For 'Set Goods' that include more than one item- all items must be returned together- as per the original order including any free items included in the original sale. No refunds on used boxes. Under the distance selling regulations, it is the buyer's responsibility to cover the cost of return postage in these instances.

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Faulty Products

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We take care to ensure our products arrive with our customers in perfect condition. Carboard box shop packaging takes pride in its work and has numerous quality checks put into place to ensure no faults make it past the factory floor. If you believe that our product is faulty or are displeased with the quality, please Contact our team as soon as possible with details about the fault. We aim to resolve any issues quickly and efficiently.

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Cancellation

You have the right to cancel your order and return any goods that may have been despatched up to seven days from receipt.